Yes, all orders placed before 4 pm and paid with IDEAL or Paypal will be shipped the same day (except Sundays and holidays).
No, the tags are made of a high quality, skin-friendly metal.
No, Dog Tags come standard without silencers.
No, a Dog Tag consists of two tags with identical text.
No, the text only needs to be entered once. On both tags the text is the same.
Yes and no. We supply only silver-colored metal tags. Colored tags often contain only a layer of coating and are therefore often of inferior quality. However, we do supply the original black silencers as well as various colored silencers. You can order these via the order form.
Yes, that is also possible. Keep in mind that the order will be shipped after your payment is received. It does of course mean that the delivery time will be longer, because your order will be sent as soon as the payment is on our account. If you paid in advance please indicate that clearly in details / comments. When paying always mention: order number, name and order date.
No problem, please specify in details / comments.
Fortunately, this almost never happens, if it does take longer, do not panic. The post (PostNL) can take longer than 24 hours. However, if the order has not arrived after 5 working days, please contact us. (Please take into account possible longer delivery times due to Sundays and holidays)
In Belgium we cannot work with one-time authorizations, this obviously extends the delivery time. Once the amount of the order is on our account, the order will be sent. Practice shows that the order sometimes 2 to even 6 days on the road. (Please take into account any longer delivery times due to Sundays and holidays)
This is always annoying, therefore all our orders are carefully made and triple checked before shipment. You will always receive an e-mail for confirmation and checking, containing the information you provided. If, despite this, there is an error in the text, please call us. If it is an error on our part, the order will of course be resent free of charge. If it is an error in the text provided, then unfortunately we cannot reimburse you.
We charge €2,50 for shipping your order.
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